Published:
May 08, 2025
Category:
Salesforce Experience Cloud
Client location:
United State
Client Overview:
The client is a nonprofit organization committed to fostering student engagement through educational programs, leadership events, and community initiatives. Their mission centers on empowering youth by creating inclusive and impactful experiences that support personal growth and development.
As their programs expanded, the organization faced increasing challenges in managing event registrations, participant communication, and sensitive student data. They needed a Salesforce Experience Cloud nonprofit solution to streamline student data, event registration, and outreach across programs.
“We needed a centralized platform to streamline event registration, simplify communications, and provide a seamless digital experience for students and staff.”
– Business needs
Technical Contribution:
- Developed a branded student-facing portal using Salesforce Experience Cloud, providing secure login and personalized event dashboards.
- Integrated with CampDoc to synchronize student medical records in real-time, ensuring compliance and accessibility for event coordinators.
- Implemented dynamic, low-code workflows using Salesforce Flow for event registration, approvals, and confirmations—cutting down development time and complexity.
- Leveraged Salesforce Data Cloud for participant segmentation and Marketing Cloud Journeys to deliver personalized communications and event reminders.
Benefit Delivered:
- The Salesforce Experience Cloud nonprofit portal cut registration time by 50%, improved communication, and personalized student engagement with minimal dev effort. with secure health record integration, and boosted student engagement through personalized, data-driven outreach campaigns—all with faster deployment cycles and minimal developer effort.
